• News

    the latest from Critiqom

  • News

    the latest from Critiqom

  • News

    the latest from Critiqom

News

We’ve been doing what we do for some time now. Which means we’ve got many years of experience and insight into the industries we work in. And we’re happy to share those insights with you.

Investor in Customers

We are delighted to be presented with our first ever Investor in Customers Award. This prestigious award is based on a survey across our customers, staff, management and an independent assessment. Our aim for 2017 is to build upon this first award and seek a higher award on our journey of improvement.

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Local Taxation Billing Briefing

We have been working very closely with the IRRV to fully understand the changes of legislation to Council Tax and NNDR Billing for 2017/18. In conjunction with David Magor, Chief Executive of the IRRV, we are delighted to provide you with the following webinars ‘Scottish Local Taxation Billing Briefing’ and ‘English Local Taxation Billing Briefing’. These webinars outline current […]

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Citizen Contact Strategy

Establishing the most efficient strategy for the collection of council tax and business rates is a critical challenge for all local authorities. One of the biggest difficulties is caused by the variety of ways to communicate with citizens. We constantly read about the pressure on councils to move towards digitisation and self-service but the fact […]

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The framework route to fast, effective and efficient procurement

With local authority budgets and headcount under constant scrutiny there is huge pressure to get procurement decisions right. This doesn’t necessarily mean finding the most cost-effective deal but rather investing in solutions or services that will stand the test of time and deliver value back over a sustained period. For many authorities, finding the time […]

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Critiqom awarded new framework place for hybrid mail service provision

Critical communications services provider Critiqom has been awarded onto the National Procurement Service’s (NPS) framework for offsite hybrid mail provision. The framework is a key element of the NPS’ Postal & Courier Services & Mailroom Equipment Framework Agreement (NPS-CSC-0023-15). Frameworks exist to provide the public sector with carefully chosen, pre-vetted suppliers, expediting the procurement process […]

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Critiqom awarded onto public sector framework agreement for Postal Goods and Services (RM1063)

Critical communications specialist appointed as a supplier of off-site hybrid mail services to public sector Public sector organisations can now procure expert hybrid mail solutions from Critiqom following the award of a framework agreement for postal goods and services to the critical communications specialist. The framework agreement has been established collaboratively by Crown Commercial Service, […]

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