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  • Public Sector

    Your complete critical
    communications solution

  • Public Sector

    Your complete critical
    communications solution

  • Public Sector

    Your complete critical
    communications solution

  • Public Sector

    Your complete critical
    communications solution

Public Sector »Communication Services
  • Communication Services
  • Hybrid Mail Services
  • Primepost Service

Communication Services

Strip every last penny of excess cost out of your critical communications processes while ensuring you stay compliant and results-focused. It’s easy with our end-to-end suite of data, print, post and multichannel services.

Take the hassle out of data
Our specialists will transition your data to our secure systems — no matter what format it’s in right now.

Take control with IQ Interactive
Personalise documents direct from the desktop, choosing from over 100 ready-made compliant applications.

Post for less with Primepost
Lower cost using on-demand printing and our Primepost service that cut cost by 35%.

Compliant Day-definite delivery
Ensure you stay the right side of the law while accelerating key processes like collections.

Plan better, save more
Co-ordinate your inbound and outbound contact centre resources with precision timing for maximum efficiency.

Go truly multichannel
Communicate via the optimum blend of post, email and SMS for every task.

Revenue and benefits

80% of revenues and benefits communications costs are eaten up by postage. That’s why — by offering a 35% saving vs. standard Royal Mail 2nd Class rates — Primepost is the natural choice for both annual and daily Revenues and Benefits mail.

Alongside the direct savings you gain from Primepost, our comprehensive end-to-end-service provides an efficient, compliant and low-risk solution for all your revenues and benefits communications:

Leverage best practices to ramp up results
By applying proven techniques from the private sector — like using pressure-seal envelopes for demands — we help you get the best return from your investment.

Drive down CapEx for good
Don’t keep expensive plant and real estate idle for most of the year simply to produce your annual billing. Just use our state-of-the-art technology instead.

Take care of compliance and disaster recovery
Our ISO 9001 and ISO 27001 accreditations mean your data stays confidential. And our dual-site operation guarantees large-scale jobs like annual billings can still be completed punctually even if disaster strikes.

Get trustworthy advice from experienced experts
With their in-depth knowledge of the full range of revenues and benefits documents, plus deep experience of the three key software platforms, you can depend on our friendly, helpful teams to get the job done.

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Electoral

When day-definite delivery and affordability are equally important, our Primepost solution is the answer. Over 95% of Primepost mail lands on a pre-determined day — typically the day after dispatch — and at a reduced cost vs Royal Mail 2nd class.

Ticking the right boxes
With proven experience and expertise across IER, poll cards, postal voting packs and ballot books, you can trust us with all your Parliamentary, Local, European, Mayoral and PCC election documents and mail.

Friendly, helpful and highly accredited
Our knowledgeable experts have the depth and breadth of expertise to ensure your electoral documents are created consistently and efficiently. Our ISO 9001 and ISO 27001 accreditations demonstrate our commitment to quality and confidentiality.

Focused software and system expertise
With a deep understanding of the major EMS suppliers, we’re fully versed with the nuances between each install — so you can transition to our services hassle-free.

Resilience you can depend on
Your electoral documents will be delivered securely and on time even if the unexpected happens. That’s because our multi-site production operation ensures we have the necessary capacity and robust disaster recovery procedures to remain up and running.

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Critiqom Limited, Document House, Phoenix Crescent, Strathclyde Business Park, Bellshill ML4 3NJ
Registered in Scotland: SC 160484 | VAT Reg: GB 232 7307 29
Copyright © 2015-2017 Critiqom Limited All rights reserved.
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